Adding a Group via I-Administrator
Perform the following steps to add a UEC group.
Step 1 | Display the Add Group dialog either by:
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Step 2 | Enter a Name for the group. info Group names are case-sensitive. Duplicate group names are not allowed. |
Step 3 | Enter a Description of the group. |
Step 4 | Assign Agents to the group by moving them to the Assigned Agents window.
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Step 5 | Remove Agents from the group by moving them to the Available Agents window.
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Step 6 | Assign SAP systems to the group by moving them to the Assigned SAP Systems window.
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Step 7 | Remove SAP systems from the group by moving them to the Available SAP Systems window.
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Step 8 | Click the Save button to add the new group and return you to the previous dialog (or click the Cancel button to cancel the addition of this new group). |